Hoplings Taxis Privacy Policy
At Hoplings Taxis, we respect your privacy and are committed to protecting your personal data. Our Privacy Policy outlines how we use, collect, and manage your information in relation to our services, including airport taxi transfers and online taxi bookings. Please review this policy to understand our practices and how we safeguard your information.
Use of Your Personal Information
Hoplings Taxis is dedicated to providing the best possible service to our drivers and customers. All personal information is stored securely and only accessible to Hoplings Taxis staff as necessary for our services. We will only access your contact details during the course of a booking to ensure smooth communication and reliable service. After your journey is completed, we no longer retain your phone number in our active records.
Control and Security of Your Personal Information
Hoplings Taxis takes data protection seriously. We do not gather unnecessary information outside of booking requirements. All information is securely stored and cannot be accessed by unauthorized third parties. We never sell or share customer information with third parties, except when legally obligated to do so. Hoplings Taxis may use your email for marketing communications, which you can opt out of at any time.
Access to Your Personal Information
Account holders can access their information through our portal or mobile app to update payment methods and manage booking preferences. You will have a unique username and password for accessing your account. For your security, please keep this information private and only share it with those you authorize to use Hoplings Taxis.
Changes to Privacy Statement
Hoplings Taxis reserves the right to update this Privacy Policy as needed. All updates will be highlighted on our homepage to keep you informed of any changes in our privacy practices.
Cookies
The Hoplings Taxis website uses cookies to enhance your experience while navigating our website. If you do not wish to use cookies, you can adjust your browser settings to block or delete them.
Who We Are
Hoplings Taxis provides flexible and convenient taxi services for all your travel needs, including airport taxi transfers and online taxi bookings. Our website is a marketing tool, and any data processed through it is used solely for marketing and service purposes as described in this policy.
Why Do We Process Your Data?
- Contact Requests: If you contact us through the website, we use your provided details to respond to your request. This data helps us maintain customer relationships and respond effectively.
- Download Requests: For users downloading marketing materials, we collect personal data to understand interests and conduct analytics for better service offerings. This data collection is based on our legitimate interest in promoting our services effectively.
- Marketing Communications: If you opt-in to receive updates, we send relevant information on our services, industry news, and exclusive offers. We personalize these messages based on your preferences for improved relevance.
- CRM Integration: We may add your contact information to our CRM for analytics, to better understand our client profiles, and improve our service offerings.
Note that you can withdraw your consent at any time by contacting us at [email protected] or by clicking the Unsubscribe button on any email.
What Information Do We Process?
We may collect the following personal data:
- Your name
- Your email address
- Your phone number
- Your company and location
- Your job title
- Social media profiles for marketing purposes
Who Will We Share Your Data With?
- Service Providers: We may share data with service providers who assist with website management, technical support, and analytics. All providers are obligated to handle your data with the same protection standards as we do.
Data Processing Location
Your data is processed within the EU, and we ensure full compliance with GDPR standards. Any data transfers outside the EU are safeguarded with contractual clauses to maintain your privacy rights.
Your Rights Under GDPR
Hoplings Taxis upholds your privacy rights under GDPR, which include:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights related to automated decision-making and profiling
- The right to withdraw consent
- The right to lodge a complaint with a supervisory authority
For further information on your rights, visit the European Commission’s website on data protection.
Cookies Information
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device to recognize you on future visits and tailor content to your needs. By using cookies, we can analyze website performance, remember your preferences, and show relevant content based on your previous interactions.
Types of Cookies We Use:
- Functional Cookies: These cookies remember your preferences and help with form completion on our website.
- Performance Cookies: We use these to track how users navigate our website, helping us improve site functionality.
- Advertising Cookies: These cookies allow us to show relevant advertisements on other websites based on your interactions with Hoplings Taxis.
How to Manage Cookies
Most browsers allow you to block or delete cookies if preferred. Visit your browser’s help menu for guidance on managing cookie settings, or contact us for more information.