West Suffolk Council Alters Taxi Policy After Driver’s Appeal

West Suffolk Council Amends Taxi Policy Following Driver’s Forum Request

West Suffolk Council has revised its taxi licensing policy after a driver raised concerns about vehicle age limits during a forum earlier this year. The policy, introduced in 2022, initially required all taxis and private hire vehicles to be no older than 15 years, with exceptions for electric and zero-emission vehicles. This rule was scheduled to take effect in April 2025 as part of the council’s initiative to reduce pollution and promote cleaner transportation. The revision follows a broader review of the West Suffolk taxi age limit rule change, which had been under consideration due to evolving government guidance.

The unnamed taxi driver highlighted new government guidance, which advised against arbitrary age limits for vehicles. Instead, it recommended that emissions be regulated through vehicle testing. Recognizing this, the council decided not to enforce the age restriction while reviewing the policy. After formal discussions, the Cabinet approved the amendment, allowing vehicles older than 15 years to remain in service as long as they meet emissions and safety standards.

Cllr Gerald Kelly, Cabinet Member for Governance, Regulatory and Environment, emphasized the significance of open dialogue with the taxi industry. He acknowledged the driver’s input and reaffirmed the council’s commitment to balancing environmental goals with the needs of the trade.

Kelly stated:

"I’m delighted that the driver raised this at the forum, that we listened, and we are delivering change. That is what the forum was created for – for drivers and operators to voice any issues or concerns, to have a discussion and work together to a solution."

The council aims to maintain high service standards while ensuring taxi operators can continue serving local communities. The revision aligns with national changes, including the planned phase-out of petrol and diesel vehicles. Officials hope this decision will encourage more drivers to engage in discussions about future regulations.

Kelly further remarked:

"We want to have more of an open dialogue with the trade, and so I’m hoping this example of positive change will encourage more drivers and operators to come along to the forum and work positively toward these common goals."

”This comment underscores the council’s intent to foster collaboration with the taxi trade, ensuring regulations remain fair and effective.”